Frequently Asked Questions
Everything you need to know about your next GIA fit.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We accept returns on full-priced items within 30 days of delivery. Items must be in original condition with all tags attached. Please note that sale items are final sale and cannot be returned.
How do I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options including Afterpay and Klarna.
How do I know which size to choose?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing down for a tighter fit or sizing up for a more relaxed, oversized look.
Do I have to pay international duties and taxes?
Import duties and taxes are not included in the item price or shipping cost. These charges are the responsibility of the customer and are typically collected by the courier upon delivery.